FAQ

What is Musimos by application ?
See answer
Safely use the installed Java application to execute Musimos without browser with the JNLP technology.
You must add http://www.musimos.com website as a trusted website through the Java parameters window.
You will find the official documentation on the Java website by clicking here
Musimos is not working on Chrome and Internet Explorer, what can I do ?
See answer
Google Chrome and Miscrosoft Internet Explorer stopped supporting Java applications since 2015, September
Musimos is now using the Java JNLP technology (see the FAQ above)
I have not received or lost my password, how can I get it?
See answer
send an email support team and explain your problem.
What are the technical recommendations for Musimos ?
See answer
Musimos operates with a minimum of:
· Processor : 800 Mhz
· Memory (RAM) : 256 Mo
· Screen resolution : 800x600
· Hard drive: 40 Mo
· Internet speed 128Ko
· Sound card
What version of Java plug Musimos recommended ?
See answer
The version of Java Plug-in minimum Musimos is version 1.5.0.
This version is freely available on the Java website : http://www.java.com/
We recommend you install the latest version of Java module available
Whatever the chosen instrument, I always sound Piano, why ?
See answer
The version of Java installed on your PC is not recent enough.
We recommend you uninstall your version of Java and download the latest version of Java module
A warning window appears before using Musimos online. What should I do?
See answer
The appearance of this window is normal. This indicates that Musimos will run on your machine.
To avoid seeing this window, check "Always trust ..." then click the "Run" button.
When I try the demo version or that I'm connecting to Musimos, I have a window that appears asking if I want to install a Java module, why?
See answer
Musimos works with a Java module. The browser does not always have a recent version enough to run Musimos. The page detects if your computer contains the modules necessary for its operation. If not found, it asks you to install it. Accept the installation of the Java module to use Musimos.
If you refuse Musimos will not start.
Note: This facility is only required the first time.
On my Macintosh, I can not launch Musimos, why ?
See answer
Musimos works with a version 10 or higher.
To find the version of your Macintosh, please consult the documentation that came with your computer.
It is possible that you had to manually install the Java module.
For more details on Java and Macintosh, you can go to the following link (English page):
http://devworld.apple.com/java/faq/index.html
Direct page for the Java module:http://www.apple.com/
Upon rhythm exercise of Musimos, the rhythms are jerky, why?
See answer
The version of Java is not recent enough.
We recommend you uninstall your version of Java and download the latest version of Java module
When I run Musimos I have no sound.
See answer
First check your sound level and that all connections are good if you use speakers or headphones.
Then check the version of Java on the "?" menu button in Musimos. Some versions of Java are incompatible with the management of sound generated by the MIDI standard.
It is recommended to uninstall the current version of Java on your computer and restart Musimos for automatic installation.
If the optional Midi menu is available in Musimos, try several options for MIDI and make sure your devices are properly connected.
MIDI menu is disabled in Musimos, why ?
See answer
Musimos automatically detects Java versions incompatible with the management of Standard Midi and disables this option to avoid compatibility errors.
However it uses a default midi output to generate sound. To activate, simply install the latest version of Java module.
When I try the demo Musimos, I have a blank page and nothing happens ?
I have installed the Java module, it is installed in my system, yet Musimos still not working, what can I do?
I have entered my user name and password, I waited several minutes and got a blank page with a red cross on the top left of the screen and nothing happens?
The Java module does not seem to work, what can I do?
See answer
Musimos automatically installs the latest version of Java. A manual installation of Java plugin may be necessary in some cases.
The Java website evolves, it is possible that some steps are slightly different. The handling takes a little more time and a good Internet connection to download the Java module. Step 1: Go to Java website: http://www.java.com/
Step 2: download the latest Java plug-in available on the site presentation
Step 3: Follow the instructions on the screen
Step 4: It is not necessary to restart the computer. Close and restart your browser and return to the page Musimos.
For Macintosh, download the Java module is available free at: http://www.apple.com/
Note: If you have older versions of Java installed, it is recommended to uninstall prior to new installation.
It's still not working!
See answer
If despite all this information, Musimos does still not launch, send an email to support detailing your setup and problem.
I have a message saying "java application blocked by security settings" what can I do?
See answer
Since java version 7, you need to launch the Java configuration program and add the following website
"http://www.musimos.com" to the Java trusted sites ("Security panel" then "Edit Site List" button..."